Frequently Asked Questions

Everything you need to know about shopping with Edgars

What are your standard shipping times?

We typically process orders within 1-2 business days. Standard shipping usually takes 3-5 business days depending on your location.

How do I return an item?

You can return any unused item in its original packaging within 30 days of purchase. Simply visit our Returns Portal to generate a prepaid shipping label.

Which payment methods do you accept?

We accept all major credit cards (Visa, Mastercard, American Express), PayPal, and interest-free installment plans through our financing partners.

Can I track my order in real-time?

Yes, once your order ships, you will receive an email with a tracking number and a link to follow your package's journey.

Do you offer international shipping?

Currently, we ship to most countries worldwide. Shipping costs and delivery times for international orders are calculated at checkout.

How can I contact customer support?

Our support team is available 24/7 via live chat on our website or through email at [email protected].